Privacy Policy

Last updated: 2 November 2026

This privacy policy explains how BareLow ("we", "us") collects, uses and protects your personal information when you visit barelow.com or place an order with us. Our store runs on Shopify.

Who we are

BareLow
London, United Kingdom
Email: info@barelow.com

What we collect

  • Contact and order details: name, email address, delivery and billing address, phone number (if given) and what you order.
  • Payment details: payments are processed by our payment providers. We do not store full card details.
  • Messages: what you send us by email or through our contact form.
  • Device and usage data: IP address, browser, device and how you use our site, collected through cookies and similar technologies.

How we use it

  • To process, deliver and support your order, including returns and refunds.
  • To answer your questions, for example about sizing.
  • To keep our store secure and prevent fraud.
  • To improve our store and, where you have agreed, to send you marketing emails. You can unsubscribe at any time.
  • To meet our legal obligations.

Who we share it with

We only share information with service providers that help us run the store, such as Shopify, payment providers, delivery partners, email and analytics tools. These providers may process data outside your country. Where data leaves the UK or EEA, recognised safeguards such as standard contractual clauses are used. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how our store is used. You can manage cookies through your browser settings and our cookie banner where shown.

How long we keep it

We keep order information for as long as needed to provide our services and to meet legal, tax and accounting requirements.

Your rights

Depending on where you live (for example under UK GDPR or EU GDPR), you can ask to access, correct, delete or receive a copy of your data, object to or restrict certain processing, and withdraw consent. Email info@barelow.com. You can also complain to your local data protection authority (in the UK: the Information Commissioner's Office).

Changes

We may update this policy from time to time. The latest version is always on this page.